First my email went out, and then two of my sites went down (they’re on a single web hosting server).
I sprung in to action. Well, not really.
I have backups of the sites and another email address I can use, but there’s not much to do when a server problem like this happens.
What there is to do:
- make sure the web hosting company knows there’s a problem (call, email, repeat as necessary)
- wait
- fret and stew while waiting, knowing that you really can only do 1. and 2. above
Oh, and #4 could be to start (or continue) researching other web hosting services you could use instead!
BLUEHOST.COM
I have been using these guys for several years now and they’re truly a cut above (and I know this having tried a few bad ones before). Good rates, minimal down time (almost nonexistent), and they have a page you can visit to check your server status so you’re not left wondering in the dark. Plus they have live chat help that is very quick and knowledgeable They have yet to disappoint me.