It’s easy to fall into the trap of counting things that are easy to count.
The number of hours an employee worked last week is relatively easy for an employer to count; much harder to count is how much the employee trusts and respects the employer and the organization. That’s not even a number.
Also hard to count, despite being a number, is the number of times the employee has made a customer’s life better.
It is much more important to learn some things than it is to learn others, but when there is pressure to count something, it’s often the wrong things that get counted.